Delivery

Coronavirus (COVID-19) Update:

Both our Inveraray and Edinburgh shops are open.

Our online shop continues to accept and dispatch orders as normal. International delivery may take longer than usual due to local restrictions - we thank you for your patience at this time.

Standard UK Delivery

Our standard deliveries are made during normal business hours, Monday to Friday. To ensure successful delivery, someone of legal age must be present to sign for the parcel. Read more about UK deliveries.

We do not accept orders for these address types:

  • PO Boxes
  • Military Bases
  • Schools

Provided we have the product in stock, all orders will be delivered within 3-4 working days.

Next Day Delivery (mainland UK)

Next day delivery is available for mainland UK orders (excluding selected postcodes in the Highlands and Islands) for £6.95. Orders must be placed before 1pm. These orders will be processed for delivery on the next working day after the order is placed. Orders placed after the cut-off time on any working day will be processed and dispatched on the following working day. Please note that this means any orders placed after 1pm on Friday will be delivered on the following Tuesday. Next Day Delivery is not available on orders with a pre-order item or an engraved or personalised item. Please note that we cannot guarantee safe delivery nor accept liability for late delivery, as we are relying on a third party courier. When possible, we advise that you place your order in plenty of time to avoid disappointment.

International Deliveries

We do try to ship everywhere – well, almost everywhere. View a full list of our international delivery destinations.

European Delivery

Our courier has announced that they are suspending European deliveries due to ongoing Brexit trade negotiations. As such, we cannot accept any new orders to European delivery addresses with the following exceptions: Czech Republic, Denmark, Germany and The Netherlands.

For any existing orders, please be assured that your order is secure and we will deliver as soon as we are able to do so once more. We will continue to update any affected customers by email when we receive further information. Your patience is very much appreciated during these frustrating times.

Brexit

The UK withdrew from the European Union on 31st January 2020. The subsequent transition period ended on 31st December 2020. It is likely that orders to EU countries will now be liable to local customs charges and VAT. Unfortunately we cannot confirm what these charges may be so please check with your local customs office for any applicable charges.

Deliveries to USA

We offer shipping to most states in USA. Click here to find out more.

Corporate Orders

We specialise in corporate orders - For more information please call us on 0800 107 1936 or email us at info@lochfynewhiskies.com to arrange a special delivery option.

Delivery Addresses

We are happy to delivery your order to an address that is different to your normal billing address. To do this, simply enter the desired delivery address during the checkout process.

We can also deliver your order to your permanent place of employment as long as there is someone who is able to receive and sign for the delivery on your behalf.

Delivery Instructions

PO boxes are not acceptable for delivery purposes.

Military bases are very difficult to deliver to and must as a minimum have a physical address attached to them.

Schools are not acceptable addresses due to the nature of the contents of the packages.

Terms & Conditions

You must be over 18 years of age and of legal age to purchase alcohol to order from us.

Read our full Terms & Conditions.